Synovus has announced their plans to close the Fair Road branch Aug. 9 through a letter they mailed to their customers.
The ATM at the branch will operate for a while after the closing date. The four employees in the branch will be relocated to other branch locations. The Fair Road Retail Market Manager, Chris Wiggins, will move to the Synovus Mall Branch and manage that location. The current Retail Market Manager at the Mall, Glenda Rogers, is retiring Aug. 14 after 45 years with Sea Island Bank and Synovus.
“Chris Wiggins and his team at Fair Road have done an excellent job of meeting our client’s needs,” said Chad Wiggins, Synovus Market President for Statesboro and Metter (no relation to Chris Wiggins). “However, we are constantly looking at how we can better serve our clients in the Statesboro Market. One of the main concerns about the Fair Road Office is the ingress and egress getting into that office.”
Chad Wiggins went on to explain that as Fair Road becomes busier, it often makes it difficult for customers to get in and out of the Fair Road location. He feels that by closing this branch and moving Chris and other team members allows them to staff up the remaining three locations and will allow them to better serve their clients overall.
In addition to the Fair Road Branch, Synovus operates three other branches. The main branch is located at 2 East Main Street in downtown Statesboro. They also have a Mall Branch located at 987 Lovett Road and a Market District location at 1205 Brampton Avenue. All three continuing Synovus branch locations are less than two miles from the Fair Road Branch.
With the tremendous growth they are experiencing in the Market District, they do plan to expand this locations’ current offering to include a full service retail branch. Up until now, the Synovus Market District Office has been a Private Wealth Office, which did not have a full retail team on site. This will require some renovations to the Market District office to accommodate retail traffic from their customers.
They are working on a plan for customers who have safe deposit boxes at the Fair Road Branch and will be reaching out to customers in the next 30 days to work through transferring their safe deposit boxes to another Synovus location.
“As always, the Synovus teams at all of our locations are excited to welcome you and help our customers in any way that we can,” said Chad Wiggins. “We thank our loyal customers for their support and look forward to serving them even better in the future”.
Synovus will eventually sell the Fair Road office and will work to sell it after the branch has closed Aug. 9.